What is Willow gift voucher?
Vouchers can be used to purchase treatments through willowmassage.co.uk or by giving us a call.
Vouchers can be delivered to the recipient either via email or as a physical card, and contain a unique 8 digit code that can be redeemed against services
How can I spend my gift voucher?
If you have received a voucher, you can book online mentioning you have a voucher to use. Alternatively you can give us a call.
Can the Gift voucher be cancelled or refunded?
We offer a fourteen-day cancellation policy with a full refund on all gift vouchers, provided they haven’t been redeemed against treatments. If you would like to cancel your gift voucher please contact us, quoting the 8 digit code.
How long is a voucher valid for?
Gift vouchers are valid 12 months from the date of purchase. This time frame cannot be extended.